Refund policy
At GLANC, we believe in creating a smooth and trustworthy shopping experience with every order.
Returns
We offer a 7-day return window from the date of delivery.
To be eligible, products must be:
• Unused & in original condition
• With original tags & packaging intact
• Accompanied by proof of purchase
To request a return, contact us at:
✉️ csgaurigupta@gmail.com
Return Address
GLANC
C-58, Sector 65, Noida, Uttar Pradesh – 201301
Returns sent without prior approval may not be accepted.
Damaged or Incorrect Orders
Please inspect your package upon delivery.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours so we can assist you promptly.
Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned:
• Beauty & personal care products
• Customized or personalized items
• Sale items & gift cards
• Perishable or hazardous products
If you’re unsure about a product’s eligibility, feel free to contact us before placing your order.
Exchanges
To exchange an item, simply request a return for the original product and place a new order for your preferred item.
Refunds
Once your return is received and inspected, we’ll notify you regarding the refund status.
Approved refunds are processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.
For refund-related assistance:
✉️ csgaurigupta@gmail.com
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