Shipping policy
At GLANC, we aim to deliver your order smoothly, safely, and on time.
Order Processing
All orders are processed within 1–3 business days after confirmation, excluding weekends and public holidays.
During high-demand periods, processing may take slightly longer. If there is a significant delay, we will notify you via email or phone.
Shipping & Delivery
Shipping charges are calculated at checkout based on your location and order value.
Estimated Delivery Time
• India: 3–7 business days
• Delivery timelines may vary depending on your location and courier service availability.
Please note that delivery estimates are approximate and may be affected by weather conditions, logistics delays, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a confirmation email or message with your tracking details.
Tracking updates usually become active within 24–48 hours.
Shipping Locations
We currently deliver across:
• Domestic locations within India
• Selected international destinations
If your location is unavailable during checkout, feel free to contact us for assistance.
Customs & Import Charges
For international orders, customs duties, import taxes, or additional charges (if applicable) are the responsibility of the customer.
Delayed or Lost Packages
While we work with reliable shipping partners, GLANC is not responsible for delays caused by courier services, customs, or external factors beyond our control.
If your order is marked as delivered but has not been received, please contact the courier service first. If you still need assistance, reach out to us and we’ll do our best to help.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with:
• Your order number
• Clear photos of the product & packaging
We’ll resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping details are accurate before placing your order.
GLANC is not responsible for orders shipped to incorrectly entered addresses.
Contact Us
For any shipping-related queries or support:
✨ Fast delivery. Secure packaging. Trusted shopping with GLANC.